Support
Shipping Policy
Last updated: January 2026
We ship EIVOI orders worldwide from regional fulfillment centers to keep delivery fast and tracked.
Processing time
Orders are processed within 1–2 business days. You'll receive a confirmation email with tracking as soon as your order ships.
Delivery estimates
United States: 3–6 business days. Europe and UK: 4–8 business days. Rest of world: 7–14 business days. Customs delays may extend international delivery times.
Shipping costs
Standard shipping rates are calculated at checkout based on destination. Free standard shipping is included on qualifying orders.
Duties and taxes
International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the recipient.
Lost or delayed orders
If your order hasn't arrived within the estimated window, email support@eivoi.com with your order number and we'll investigate immediately.